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Check out some recent Registered Statements from forum participants

Doris Tarver inside District 7 January 16, 2019, 10:12 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
Myesha


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311.369.370


Please provide any additional comments that will help improve our service:
Our company, Preaus Landscape of Tulsa LLC relies on the city to sweep regularly due to the waste company within our same block.
I was pleased with Myesha's cooperative attitude; she was knowledgeable and quick to set up our request.

Name not shown inside District 5 January 8, 2019, 10:33 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
Mandy


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311367677


Please provide any additional comments that will help improve our service:
Needing to know how much longer this project will take before completetion.

Stephen Pearsall inside District 1 January 7, 2019, 8:12 PM

Do you reside within the city limits of Tulsa and are you 18 years of age or older?
No


How satisfied are you with the following aspects of City streets and rights of way:



How satisfied are you with the following:



How satisfied are you with the City's management in the following areas:



Approximately how many years have you lived in the city of Tulsa?
More than 20 years


Do you own or rent your current residence?
Own


What is the highest level of education you've had the opportunity to complete?
Some college


Into which of the following age groups do you fall?
35-44


Which of the following groups does the total annual income of your household fall?
$100,000 to $124,999


What is your gender?
Male


In what City council district do you reside? If you aren't sure you can go to http://maps.cityoftulsa.org/citycouncil/ and identify your council district with your home address.
I'm not sure


Which of the following best describes your ethnic background?
White/Caucasian

Stephen Pearsall inside District 1 January 7, 2019, 8:01 PM

Please provide your zip code:
74127


Please rate the quality (taste, color, smell) of your water:
Excellent


Please rate the reliability of your water service:
Excellent


Please rate the quality and reliability of Tulsa's sewer services:
Excellent


The average residential customer pays less than one cent per gallon of treated water from Tulsa. How reasonable do you think this cost is?
Excellent


The average Tulsa residence sends 55 gallons per day to the sanitary sewer collection system and then to wastewater treatment. The average daily cost per customer is $1.44. How reasonable do you think this cost is?
Excellent


How many times have you contacted Customer Care in the last 2 years?
Not at all

Name not shown inside District 1 January 7, 2019, 7:56 PM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
311687


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311367954


Please provide any additional comments that will help improve our service:
Ur neighborhood ditches are stopped up and filled with mud and trash with the exception of my self and one other neighbor who cleaned their ditches they are in need of service every time it storms the water stops and floods my ditch and yard and doesn’t flow to the end of street

Name not shown inside District 3 January 4, 2019, 2:19 PM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
Leo


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311367497


Please provide any additional comments that will help improve our service:
The dog is still rooming around freely

Michael Radoff inside District 8 January 4, 2019, 11:46 AM

Did the city staff meet your Expectations when they serviced your request/issue?



Please provide any additional comments that will help improve our service:
great job

Jake Floyd inside District 4 January 4, 2019, 9:30 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)



Thomas (Pat)rick Payton inside District 8 December 31, 2018, 11:40 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
Stephanie


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311366846

Name not shown inside District 8 December 27, 2018, 10:21 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
I do not recall.


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311366288


Please provide any additional comments that will help improve our service:
The agent appeared helpful, but was actually not. During the call to me in response to my written notifications (two), he assured me that the problem (emergency response siren system) would be "fixed" to reflect the intended alert message, but no change has happened in over 2 months, as observed every Wednesday at noon.