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Check out some recent Registered Statements from forum participants

Name not shown inside District 1 June 19, 2019, 4:10 PM

Did the city staff meet your Expectations when they serviced your request/issue?



Please provide any additional comments that will help improve our service:
The RV is gone but the trash and debris is still there. I’m guessing that they haven’t had time to clean it up. The frustrating part is that they keep adding to the pile. I appreciate any other assistance given to this matter. Thank you

John Brown inside District 6 June 19, 2019, 3:22 PM

Did the city staff meet your Expectations when they serviced your request/issue?



Please provide any additional comments that will help improve our service:
the city workers fill the hole in the drain pipe end but this is not going to fix the problem the drain pipe is to small for the amount of water the flows when it rains, filling the hole was a waste of time and tax payers money . now if it rain again it only going to wash the new gravel down the drain ditch. This is where the gravel is still at for the first time it rained. This area of Tulsa has been neglected for way to long it need updating an a lot of improvement to become equal with the rest of the city. It a shame too this is such a grown area since there is some land to build nice homes. I have live here almost all my life and I as been going down hill since it become part of the city. The road has not been redone it 25 year and as many 18 wheel that travel everyday it going down fast. I asked for some help to update and to bring this area up to date with the rest of the city

millard jones inside District 1 June 19, 2019, 9:35 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
I don't know


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311416254

JOHN COLLIER inside District 5 June 19, 2019, 8:25 AM

Did the city staff meet your Expectations when they serviced your request/issue?



Please provide any additional comments that will help improve our service:
NO one has contacted me from the city nor has the issue of the clogged storm water ditch been resolved.

Name not shown inside District 6 June 18, 2019, 6:43 PM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
Doug Help


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311415416


Please provide any additional comments that will help improve our service:
The email following this one said my case is closed. Evidently after I spoke with Mr. Help. Mr. Help was very friendly, and very knowledgeable. However, he said he would have a city supervisor come by my home so I could show him/her what my complaint was about. It has been weeks since my wife and I have even seen a city vehicle on our street. Certainly not since Mr. Help said he would have a super come talk to us. I am still waiting for the city to respond to my concerns. I will call Mr. Help later this week. This case should not be closed.

Name not shown inside District 9 June 18, 2019, 2:28 PM

Did the city staff meet your Expectations when they serviced your request/issue?



Please provide any additional comments that will help improve our service:
My recycling bin was not emptied one week. I requested that they come back and get it since the the Memorial Day weekend was coming up, and I didn't want to have it overflowing the next week. I saw a small trash truck come by while I was in the back yard. I peeked through to see my blue bin being emptied. Apparently it was just mixed in with the trash. They didn't send a recycling truck. If I knew you would just throw it in the trash, I would have waited until the next week.

Sylvia Williams inside District 8 June 18, 2019, 11:53 AM

Did the city staff meet your Expectations when they serviced your request/issue?



Please provide any additional comments that will help improve our service:
I appreciate the quick response to my request to have the standing water area treated for mosquitoes. It would be AWESOME if you could one day back-fill and grade the low area properly to prevent the standing water.

Name not shown inside District 8 June 18, 2019, 8:52 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide the agent's name if you have it:
Ursula


Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311416045


Please provide any additional comments that will help improve our service:
I hope for a result ASAP. There was no indication of how long the process will be.

Name not shown inside District 9 June 17, 2019, 2:14 PM

Did the city staff meet your Expectations when they serviced your request/issue?



Please provide any additional comments that will help improve our service:
a) The City should not have assigned this case to the Water Dept. When I submitted the notice of sinkhole, I expressly stated it was in the City's drainage pipe ROW. The City's ROW maps show where it is - and it is most likely storm water pipe.
b) No one from the City contacted me after I submitted the complaint, I only knew a Water crew had been by because I stumbled upon them while they were at the property.
c) The City has now listed this case as: "Closed Description: Results from the Emergency Man: turn over to sewer department. may get Storm Water to come by and look at it as well. Don't belong to water dept." YES! Exactly how I reported it in the first place.
>>> This case should not have been closed by the City. The sinkhole remains a problem, and it is in the City's ROW. We dumped 700 lbs of sand and topsoil in it and it washed away. The hole appears to be getting bigger. We continue to maintain covering it with a pallet and caution tape we put on it because it is a danger - it is large enough for a person to fall into and definitely a pet or child could get stuck in it. Who is picking up this case? Please advise. We have heard nothing at all since the May 29th email stating the case had been closed.

Name not shown inside District 8 June 17, 2019, 9:29 AM

How friendly, helpful and knowledge was the agent you communicated with today?
(1=Poor, 2=Not Very, 3=Good, 4=Very Good, 5=Excellent)




Please provide a case number for your request.
(It should be in the same email that you received this survey link.)

311415750